FAQ

Need help?

How to register?


How to change your credit card details?


How to change your password / Forgot your password?


Change Account Email Address?


Who can subscribe to live matches?


Do I need to subscribe to Ekstraklasa.TV to watch matches live?


Which payment methods do you accept?


How and when do I pay for my subscription?


How do I cancel my subscription?


My payment wasn't accepted, what should I do?


Can I watch many matches simultaneously?


How many devices can I watch at the same time?


Watching videos after live events have finished


I am experiencing quality issues with either sound or picture


When I try to watch a match, the video keeps skipping or buffering. Why is this happening?


I get an error message when I'm trying to stream on my desktop browser. Why is that?